27th August 2015 19:21 PM

Sent from my iPad


Good Evening Steve,

Both Claire and myself just wanted to say a big thank you for the excellent work that you have carried out in our home. We are really pleased with the bathrooms and the excellent quality of the work. Thanks again and we will definitely be recommending you to friends and family in the future.

Kind Regards,

Chris XXXX.





Tel. 01482 835XXX.




Below was sent as a txt message.

Hi Steve, just to let you know we have had our first shower, everything fantastic. Thank you so very much for everything.

Once we have got all the rest sorted and caught our breath we will be Looking at the kitchen, following your advice and getting quotes for planning.

However this will be a project in the New Year. As it is unlikely to see you before then,

 I hope it is not too early to wish you and family all the very best for Christmas and a prosperous New Year.

Many thanks again Steve,

Barry+ Heather.




This was sent as a text

Hi Steve. Thanks a lot the room looks great. Will definitely recommend and use your services again. Have a nice relaxing weekend, you deserve it!

Jim from Brough



Here are three letters received from customers

Below is an e-mail from another customer.

From joexxxxs@xxxxxx.karoo.co.uk

Hello Steve

Just a quick note to say thanks for all your hard work.

We were very impressed with the quality of your work and also the professional way you carried it out. We appreciated all your efforts in keeping disruption to a minimum and also your patience in explaining how things worked.

We have now painted the door and window and they look a lot better for being white rather than the original wood colour. The floor (black patterned cushion flooring) was fitted yesterday and now we are just waiting for the Venetian blind (a metallic silvery blue).

We think it all looks fantastic, which is largely down to your skills and advice.

Finally, we would be very pleased to use you for future works and will certainly recommend you to others.

Thanks very much.

Regards, Joe, Claire, Bxx & Sxx Hxxxxs



And another.

XX the Lawns

Broadley Avenue


26th May 2010


Dear Steve,

I would just like to say thank you for all of your hard work last week, when you tiled and fitted our bathroom.

 I was impressed with the long hours you put in to produce a really professional and beautifully finished bathroom. I was also impressed with the fact that everything was left spotless, which is not something Iíve experienced with previous tradesmen. The bathroom looks beautiful thanks to you and Iíve shown it off to everyone who has visited since it was finished.

I also appreciated your recommendation to use Studio Ceramics as they were a real help when it came to choosing the tiles and delivered them exactly when they said they would. It is not a shop I have used before and they really helped me decide on the colour scheme which is a real success. I also found your recommendation of plumb centre useful as their service was excellent and the products were of very good quality. 

Many thanks again for turning my horror of a bath room into a room to be proud of.

Yours sincerely,

Carol Xxxxxxx


Dear Steve,

Just a brief email to say thank you for your recent total refurbishment of our bathroom.

Both of us were very impressed with the quality of your workmanship and the professional manner in which you carried out the work from start to finish.

We would have no hesitation in using you on future occasions - we will certainly recommend you to others.

Once again, many thanks.


Susan & Mike B******


And another.

From: Derek Taxxxx [loisan@easymxxxx.karoo.co.uk]
Sent: 22 April 2010 17:01
To: 'Steve'


Hi Steve,


Just wanted to say Ďthank youí for the wonderful job you have done with the bathroom.  We will be in touch regarding the kitchen.  If at all possible we may try to get that done towards the end of the summer.

 Best regards 

Anne and Derek.



And another.


Hi Steve,

I just wanted to say thank you very much for the superb job you did installing my new bathroom. I am absolutely delighted with it. Your workmanship and skill, not to say speed, care and thorough attention to detail, astounds me.  I am just so looking forward to someone asking me if I know of a good installer so I can recommend you 100%! 

Once again, many thanks.

 Bye for now,

Liz C********




A few words from Janis

hello steve.

Thank you for all your hard work you did on the bathroom ,

and all your advice on helping me chose the products for the bathroom .

I am chuffed to bits with it and cannot stop looking at it .

You have done an excellent job and your standards of work are very high ..

many thanks

Janis ..."


For obvious reasons I have edited out personal details